Terms & Conditions of Service

1. Engagement Models & Scopes of Work

All professional engagements are formalized via a written Statement of Work (SOW) or digital Proposal detailing technical deliverables, architecture stacks, milestone schedules, and fixed fees. Any modifications to the agreed scope are subject to our formal Change Order process.

2. Milestone Sign-Off & Acceptance

Projects proceed through discrete sequential milestones (e.g. Discovery → Wireframes → High-Fi UI → Frontend → Backend/API → Quality Assurance → Production Cutover).

Upon delivery of each milestone to a staging environment, the Client has ten (10) business days to inspect and submit feedback. If no written defects are reported within this review window, the milestone is deemed accepted and development proceeds to the subsequent phase.

3. Intellectual Property Assignment & Ownership

Upon receipt of full and final payment for all contractually agreed milestones, FusionTrix legally assigns and transfers to the Client 100% of the worldwide copyright, title, and ownership in all custom source code, database architectures, vector graphics, Figma design components, and visual assets developed specifically for the project.

*Note: Standard open-source libraries (e.g., React, Laravel, Tailwind CSS, Flutter) remain licensed under their respective MIT/BSD open-source licenses.

4. Payment Terms & Invoicing

Unless otherwise specified in an enterprise SOW:

• Fixed-Price Projects: Invoiced across structured milestones (typically 40% initial deposit, 30% halfway functional deliverable, 30% final sign-off prior to production deployment).
• Monthly Retainers: Invoiced on the 1st of each calendar month, due Net-15 days.
• Payment Channels: Invoices may be settled via corporate bank wire transfer (ACH, SWIFT, SEPA) or major credit card via Stripe.

5. 90-Day Post-Launch Code Warranty

We stand firmly behind our engineering craftsmanship. All bespoke software developed by FusionTrix includes an industry-leading 90-day post-launch warranty starting from official production cutover.

6. Client Responsibilities & Timely Feedback

Prompt delivery of projects depends on collaborative partnership. The Client agrees to provide necessary brand assets, copywriting, API credentials, and technical feedback in a timely manner. Delays exceeding twenty (20) business days without prior notice may result in project archiving under our Revision & Dormancy Policy.

7. Mutual Non-Disclosure & Confidentiality

Both parties agree to treat all business plans, customer data, source code, financial projections, and proprietary concepts disclosed during the engagement with strict confidentiality. This confidentiality obligation survives termination of the agreement for a minimum duration of five (5) years.

8. Limitation of Liability

Except in cases of gross negligence or willful misconduct, neither party shall be liable for indirect, incidental, punitive, or consequential damages (including loss of profits or business interruption). FusionTrix’s total cumulative liability arising under any SOW is capped at the total fees actually paid by the Client to FusionTrix under that specific SOW during the preceding 12 months.

9. Termination & Suspension

Either party may terminate an ongoing engagement upon fourteen (14) days written notice if the other party breaches any material term and fails to cure such breach within the notice window. Upon termination, Client is responsible for fees corresponding to milestones completed and work in progress up to the date of termination.